DataImage Software Ltd can carry out the installation of their purchased products on your site and perform any customisation required to ensure that the system functions correctly over your own network environment. This process involves consulting with users to ensure that the system installation meets the user requirements exactly. Included in the installation is Education/Training for the users and for the person who will supervise the system when operational.

Installation/Customisation

 

DataImage Software Ltd can provide extensive training to end users, and the archiving staff who will be indexing the documentation. The training will provide to the customer the following documentation:- 

     A User Guide

     A Supervisor guide

 

The main archive product (ScanLink) contains online help

Education/Training

There are times when large amounts of archived documents have to be scanned into the system, to enable them to be accessed as part of the online archive data. Whilst companies have the resources to perform the daily archive needs, the backlog can require extra resources or help. We therefore offer a service where we can perform the scanning and archiving of your backlog to enable all your documents to be entered into the system faster. The cost of this service is dependant upon the size of the backlog, and the indexing required

Scanning Services

DataImage Software Ltd offer customers an option of taking out a technical support contract which will entitle them to:-

 

     free telephone support for the life of the contract

     free updates to their installed version of the product 

 

Should the customer choose not to take out a support contract, they will still be offered remote telephone support but it will be charged on a per problem basis.

For more information about any Service Offering

Technical Support

E-Mail: Info@dslweb.co.uk

Services Provided

DaTAIMAGE SOFTWARE LTD

       Document Management Made Simple